While most find these steps intuitive, some of my older clients find it difficult. Rescue is robust and the extra money spent is certainly worth it.Īdditionally, in order to acquire full control over the user's computer, there are a couple of steps that need to be explained to the user. It's not cheap! There are alternatives that are significantly less expense, however, you get what you pay for. This allows me to move and transfer files directly between our two computers. Not only can I control the user's computer remotely, but the Rescue console also allows me to peak inside the file directory. Quite frankly, it is the most important software I use. LogMeIn Rescue seamlessly allows me to take over my users computer and address their needs wherever I happen to be. In my industry, I tend to the needs of users inside the office and outside. It's the one annual expense I have that I am always happy to spend. Before this software, I used to drive to my client's locations and help them out of a jam, now they know I am just a couple of clicks away. I couldn't possible envision doing my job properly without it.
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